Information We Collect

How we collect and use your data on Restayge.

This Policy describes Our policies and procedures on the collection, use and disclosure of Your social media information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use data gathered from your social media accounts to provide the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Restayge incorporates the use of third-party services to provide the Service. These third-party services have their own privacy policies addressing how they use such information.

3. What Information We Collect and How We Collect It.

3.1 Information provided to us by you. We may collect information:

3.1.1 When you connect a Client Application to your Account(s) or when you access or avail of any of our information collection services in any other manner, we collect on a case to case basis, any or all of the following:

i) identifiers and login information as may be required for linking your social media accounts to the Service, such as your username and password, or a security token;

ii) your name, phone number, email address, physical address, one-time password (OTP) and any other details that may be required to verify your identity before connecting your Accounts; and

iii) other information as may be necessary to provide any part of the Service's Offering, and the nature of the information will depend on the functionality and integration that you seek.

3.1.2 When you are communicating with us through any means including the Website, social media, email, the Link Application, or the Client Application, or by any other means, for any purpose, we may collect personal information about you. This may include information such as your name, email, organisation name, designation, country, phone number, date of birth, gender, addresses, website URL, affiliations, documents, licenses, government IDs, social media account information (including your handle/ profile ID/ username/ any other social media profile identifiers) and any other contact information.

3.2 Acquired data. We collect data that you authorise us to access on your behalf from the Platform(s). Depending on the connected Platform and what information is requested by the relevant Client, this data may include, without limitation:

3.2.1 Information regarding your identity including your full name, gender, e-mail addresses, telephone phone number (including the type of phone), physical addresses, profile picture, profile introduction/ description, profile link/ URL, date of birth, affiliations, documents, licenses, and government IDs.

3.2.2 Information regarding your network including your connections (by whatever name called, for instance, followers, subscribers, and/or friends) including their social media handles/ profile IDs/ usernames/ any other social media profile identifiers, and demographic and other analytical information regarding your connections to the extent access to such information is generally available or provided by the Platform.

3.2.3 Your career, financial and income information including the name of your employer(s), title, period worked, relevant geographical locations, relevant dates, sources of income and revenue, currencies received, the quantum and form of your income and revenue including details of all receivables (under whatever title), total income, income per Platform and per upload, financial account details including the name of your financial institution, the account type, account number, the account ownership, balance, branch number, International Bank Account Number (IBAN), Bank Identifier Code (BIC), routing number, sort code, account statements and details about your transactions, information about credit and loan accounts, including balances owed, payment amounts and dates, loan/ credit type, scheduled repayment dates, your transaction history, guarantor(s), credit limit, repayment status, and the rate of interest.

3.2.4 Information that we receive from your device including your IP address, your service provider, your device, browser details, operating system, hardware model, time zone setting, device location, etc.

3.2.5 Any Information we receive from other sources such as our partners or the Client, which would include information like your name, phone number, address, e-mail address, zip code, social media account information, and financial information.

3.2.6 Information that can be used to gauge your reputation and on engagement with your content including follower count, view counts, save counts, likes and dislikes, content links/URLs, content types, timestamps, content description/ caption, number of impressions, your comments, ratings, stars, feedback, reviews, achievements, awards, rewards, and recognitions.

3.2.7 Any information that may be used to help identify and prevent fraud or criminal activity.

3.2.8 Your location and location history, as tracked by the Platform(s).

3.3 We also use cookies and similar tracking technologies to collect information. You can find more information about how we use cookies in Clause 8 of Section I below.

3.4 We may collect inferred data based on analysis of the data collected from or provided by you. We may do this internally or authorise third parties to do this.

3.5 We may collect data relating to your usage of the Service's Offering, including the social media accounts connected by you, the Clients with which you have chosen to share information with, product interaction, crash data, data relating to the performance of the Service's Offering, and diagnostics-related data.

3.6 When you provide specific permission for us to do so, we may collect and/ or store such other data that you provide.

4. How We Use Your Information.

4.1 Your information may be used by us (including our contractors, service providers and partners) for any or all of the following purposes:

4.1.1 To maintain, operate, and provide the Service's Offering.

4.1.2 For technology and product research purposes including to maintain, operate, develop, and provide the Service's Offering and the services provided to you by Phyllo and/or third parties.

4.1.3 To enhance, improve, modify, and develop new services.

4.1.4 We may use the data collected by us or provided by you in accordance with this Privacy Policy to create inferred data. We may do this internally or authorise third parties to do this. For instance, we may use interaction data provided by a Platform to gauge your reputation and produce information regarding the demographics of your followers/ subscribers/ etc. (howsoever called on the respective Platform). This data may be shared with the Client.

4.1.5 We use the information to analyze how you use the Website or the Service's Offering and to improve the Website or the Service's Offering.

4.1.6 To input, modify, and update your information (such as payment information), or upload content on your behalf, at your request.

4.1.7 To provide support and communicate to and with you, Clients or Platforms.

4.1.8 To contact you or to address any queries or complaints you may have. 

4.1.9 To comply with contractual and legal obligations and compliances, and to protect against and/ or institute legal action.

4.1.10 To protect your rights, privacy, safety, or property.

4.1.11 To protect the rights, privacy, safety or property of Client, our partners, Phyllo, and others.

4.1.12 To detect, prevent, mitigate and investigate fraudulent activities or illegal activities (such as identity theft, theft of assets or money) or impermissible activities or to satisfying our legal and regulatory obligations, and/or to investigate any misuse of the Service's Offering, and criminal activity or other illegal/ unauthorised access or use of the Service's Offering and/or infrastructure (such as servers, computers, code, etc.).

4.1.13 To send you communication regarding the Service's Offering, including promotional or marketing communication (directly or through a third party service provider). You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt out of receiving promotional messages from us, you will continue to receive administrative messages from us.

4.1.14 For market research purposes where we monitor aggregate metrics including statistics and analytics. 

4.1.15 For other notified purposes with your consent.

5. How We Share Your Information.

5.1 We share your data for several purposes in the nature of business and commercial activity, including to develop and/or enable functionality in the Service's Offering. We will share your data as permitted by you when you opt to connect the Service's Offering with any Platform. When providing information to us, you authorize Phyllo and the applicable Client to act on your behalf to obtain, store, transmit, process, use and disclose the information collected from or about you in accordance with Section I of this Privacy Policy. Some specific cases where we share your data include:

5.1.1 With Clients that you have authorised to receive your data from us. Based on what information is requested by Clients and authorised by you, Phyllo may share any or all of the information gathered about detailed in Clause 3 of Section I above. Phyllo may also process and/or organise such data (by itself or through third party service providers) in order to provide additional insights and value to the Client.

5.1.2 With a Platform based on the Platform or your request.

5.1.3 With a third party based on your request.

5.1.4 To comply with applicable law, regulation, or legal process, including by sharing your data with any authority (including a judicial, quasi-judicial or executive authority) or any Person (including professional advisors) as may be required for us to enforce a legal or contractual right/ duty/ obligation or defend against claims.

5.1.5 With our data processors and other service providers, partners, or contractors in connection with the services they perform for us or for a Platform. This would include service providers such as those that provide us with analytics services, tools for internal collaboration and communications, user research and survey services, email services, CRM solutions, sales and marketing tools and solutions, event management, hosting, customer support, lead generation, document management, payment processing, cloud storage and data warehousing, fraud prevention, identity verification, and security services. We may consult or contract third parties to perform anything we are entitled to do in accordance with this Privacy Policy on our behalf.

5.1.6 With any Person(s) in connection with a change in our ownership or control (whether directly or indirectly) or any transfer of all or a part of our business.

5.1.7 Between and among Phyllo and our current and future parents, affiliates, subsidiaries and other companies under common control or ownership.

5.1.8 With consultants and professional advisors of Phyllo who are legally and/or contractually required to maintain confidentiality.

5.1.9 As we believe reasonably appropriate to protect your rights, privacy, safety, or property.

5.1.10 As we believe reasonably appropriate to protect the rights, privacy, safety, or property of our Client, our partners, Phyllo, and others.

5.1.11 With any other Person with your consent.

6. Platforms/ Other Persons and Your Data
6.1 Once you authorise Phyllo to share content with any other Person (including any Platform and/or any Client), Phyllo is no longer responsible for such shared content. Instead, the content will be in the control of the relevant Platform and subject to the Platform’s terms and policies. We do not assume responsibility of your data or the privacy policies of any other Persons. You agree to be bound by the Terms of Services and Privacy Policy of the respective platforms. We encourage you to carefully review the privacy policies of any Platform you chose to access or share your data with via the Service's Offering. For your reference, the privacy policies of some of the Platforms which are currently supported by Phyllo are listed below:

6.1.1 YouTube: https://www.youtube.com/yt/about/policies/#community-guidelines

https://developers.google.com/youtube/terms/api-services-terms-of-service

https://www.youtube.com/t/terms

6.1.2 Twitter: https://twitter.com/privacy

6.1.3 Facebook: https://www.facebook.com/policy.php

6.1.4 Instagram: https://help.instagram.com/402411646841720

6.1.5 Google: http://www.google.com/policies/privacy

6.2 Phyllo's Offering uses the APIs of certain Platforms to connect to their services, if you wish to ensure that the Service's Offering does not access data from a Platform you have previously connected to, you may follow the instructions provided by the Platform. The instructions for some such Platforms currently supported by Phyllo are listed below:

6.2.1 YouTube: https://security.google.com/settings/security/permissions

6.2.2 Twitter: https://help.twitter.com/en/managing-your-account/connect-or-revoke-access-to-third-party-apps

6.2.3 Facebook: https://www.facebook.com/help/204306713029340

6.2.4 Instagram: https://www.facebook.com/help/204306713029340