Frequently Asked Questions
Find answers to the most common questions about our platform, services, and features.
General Questions
1. What is Restayge’s pricing/fees for using the platform? Does Restayge take a commission? Are there membership tiers?
2. What are your terms and privacy, content ownership, usage rights? Who owns the content? What about licensing?
3. How do I contact support if something goes wrong?
If you'd like to get more information about how Restayge works, you may contact us directly by emailing support@restayge.com, messaging 1-868-364-7784 (RSTG) on WhatsApp, or reviewing our Terms and Conditions, and Privacy Policy sections.
4. Is Restayge only for Trinidad and Tobago, or can Caribbean Brands and Creators join?
5. What does the full transaction process look like, from posting a job to payment?
For Creators
1. What is Restayge?
2. How do I join Restayge as a creator/influencer? What are the requirements? Is there a vetting process?
3. How are creators paid, and is there a minimum pay out? When do I receive payment?
Creators are paid after the job is finished, with approved content posted with all requested requirements fulfilled. Through our Self Service process, brands pay in advance, the payment is held till “job complete” is selected on the job card, verifying the brand is satisfied. Through our Managed Campaigns, we invoice the client once the campaign is approved to move forward, and we follow up on payment for you.
4. Can I set my own rates? What tools or support does Restayge provide to help me succeed?
Yes, your package composition (number of posts, stories, reshoots and concepts) and its cost is all up to you. Influencers cannot see each other’s rates, but we can help you find the right pricing range based on your following size, style, industry and engagement.
5. What if I need help with content briefs and drafts? How do I receive feedback?
For Brands
1. What is Restayge?
2. How much does it cost to use Restayge?
3. How do I get find influencers?
4. How does pricing and payment work?
5. What features are included in “Self Service” vs “Managed Campaigns”?
Self Service
- Create an account with Restayge.com
- Browse our database of influencers on the Marketplace page
- Select pre-made influencer packages from their profile
- Pay via Credit Card or Online Transfer
- Review & approve content concepts and draft content on active jobs
- Release payments when the job is finished
Managed Campaigns
- Share influencer recommendations based on client needs
- Manage communication, oversee requirement completion & share content for approval
- If needed, distribute product to influencers or coordinate location/store visits
- Disseminate payments on your behalf
6. Which one is better depending on campaign size?
7. When/how do creators get paid?
Creators are paid after the job is finished, with approved content posted with all requested requirements fulfilled. Even through our Self Service process where brands pay in advance, the payment is held till “job complete” is selected on the job card, verifying the brand is satisfied.
