General Questions

1. What is Restayge’s pricing/fees for using the platform? Does Restayge take a commission? Are there membership tiers?

Creating an account with Restayge is absolutely free for both Brands and Creators. A commission is only applied to both users when a transaction occurs between a brand or business and an influencer, either through Managed Campaigns or Self Service. This is a percentage of the value of the job, and in this way benefits both parties as Restayge only earns when creators earn, and brands are able to directly manage agency costs in relation to the value of their campaigns. There are no membership fees.

2. What are your terms and privacy, content ownership, usage rights? Who owns the content? What about licensing?

Our website and business Privacy Policy and Terms of Use can be found in each page’s footer under Policies. Content Ownership and Usage Rights is decided upon at the advent of a job directly between Influencer and Brand. On occasion Brands may wish to use created content on mediums different from the original platform in a job description. At this point, they should reach out to negotiate for a variation in usage and compensation terms. At this time Restayge does not mediate negotiations related to usage or content rights. However, we are close to implementing a means to standardize protection / general usage terms for both Brands & Creators.

3. How do I contact support if something goes wrong?

If you'd like to get more information about how Restayge works, you may contact us directly by emailing support@restayge.com, messaging 1-868-364-7784 (RSTG) on WhatsApp, or reviewing our Terms and Conditions, and Privacy Policy sections.

4. Is Restayge only for Trinidad and Tobago, or can Caribbean Brands and Creators join?

Yes, Creators and Brands from across the Caribbean can join Restayge. As more users from Caribbean territories join the website, we aim to support them through the same tools that allow T&T users to connect and work together (support for discovery, comparison, communication, hiring and payment).

5. What does the full transaction process look like, from posting a job to payment?

A Brand posts a campaign or selects a Creator's package, then pays upfront by card or online transfer. That payment is held securely by Restayge, not released to the Creator, while the job is completed. The Creator delivers the content, the Brand reviews and approves it, and once the Brand marks the job "complete," payment is released to the Creator. This process protects both sides: Brands only pay for approved work, and Creators are guaranteed payment once the job is verified complete.

For Creators

1. What is Restayge?

Restayge is a Caribbean Online Marketplace for Influencers, Creators and Marketers! Restayge is a platform customized for the needs of creators, allowing them to: Show their following and industries of influence; be found by & communicate with potential clients, create products or packages of their services for sale and be paid securely for work done!

2. How do I join Restayge as a creator/influencer? What are the requirements? Is there a vetting process?

Any influencer or Creator can join Restayge. Creating an account is free and usually takes about 5-7 mins to complete. You’ll be required to add your email address, name, a profile picture, links to your social profiles, industries you work in and your first package for sale. This can be any bundle of your services, and the cost to purchase. For example, 1 video reel, 3 stories, featuring a brand’s product, posted to all my social profiles - $1,000TTD. Once complete, you’ll appear on our Marketplace page alongside other creators and influencers.

3. How are creators paid, and is there a minimum pay out? When do I receive payment?

Creators are paid after the job is finished, with approved content posted with all requested requirements fulfilled. Through our Self Service process, brands pay in advance, the payment is held till “job complete” is selected on the job card, verifying the brand is satisfied. Through our Managed Campaigns, we invoice the client once the campaign is approved to move forward, and we follow up on payment for you.

4. Can I set my own rates? What tools or support does Restayge provide to help me succeed?

Yes, your package composition (number of posts, stories, reshoots and concepts) and its cost is all up to you. Influencers cannot see each other’s rates, but we can help you find the right pricing range based on your following size, style, industry and engagement.

5. What if I need help with content briefs and drafts? How do I receive feedback?

Through our website, there are pre-written package descriptions, giving guidance to creators on how to lay out their services. As well, the Campaign creation process is structured to prompt Brands & Businesses to share critical information with influencers, in an attempt to minimise misaligned concepts and overwhelming reshoots.

For Brands

1. What is Restayge?

Restayge is the Caribbean Online Marketplace for Influencers, Creators, Marketers and Businesses! Restayge is the place for Brands, Marketers, Advertisers and Businesses to connect and work with Content Creators and Influencers from across the Caribbean.

2. How much does it cost to use Restayge?

Creating an account with Restayge is absolutely free. A small commission is only applied when a transaction occurs between a business and an influencer, and is based on the value of the transaction. Jobs through the platform require payment in advance. Before making a payment, a full breakdown is generated based on the specifics of the job for your review. Plus, your payment isn’t passed to the influencer until the content is approved and posted, and you click “job complete” on the transaction. So, your up-front payment is secure until you’re satisfied.

3. How do I get find influencers?

After logging into your Brand account, navigate to the “Marketplace” page to see the full database of influencers. From this you can filter accounts by industry (food, fashion, travel, family centric, etc.), following size, price, and more.

4. How does pricing and payment work?

Pricing and payment work in two ways each. Prices are set by influencers on their pre-made packages viewable on their profiles for various bundles of services which you can see by selecting the package. OR, set your own price for specific requirements by creating your own campaigns, describing what you want and setting the price. This campaign can then be shared directly with the influencers you want to work with. Payments can be made upon selecting a pre-made package from an influencer or sending your campaign brief to selected influencers, via Credit Card or Online Transfer before starting work with the influencers. Not to worry, these payments are held by Restayge till the job is finished and you click “job complete’. Only then is the payment released to the influencer.

5. What features are included in “Self Service” vs “Managed Campaigns”?

Self Service

  • Create an account with Restayge.com
  • Browse our database of influencers on the Marketplace page
  • Select pre-made influencer packages from their profile
  • Pay via Credit Card or Online Transfer
  • Review & approve content concepts and draft content on active jobs
  • Release payments when the job is finished

Managed Campaigns

  • Share influencer recommendations based on client needs
  • Manage communication, oversee requirement completion & share content for approval
  • If needed, distribute product to influencers or coordinate location/store visits
  • Disseminate payments on your behalf

6. Which one is better depending on campaign size?

Our website and the Self Service path was designed for brands and businesses looking for 1-3 influencers for their campaign and want to search for influencers themselves. Our Managed Campaigns was developed for higher touch point promotions with multiple influencers or products, and a campaign duration spanning over several weeks. These typically require more detailed management of deliverables and timelines, which our Account Managers will provide.

7. When/how do creators get paid?

Creators are paid after the job is finished, with approved content posted with all requested requirements fulfilled. Even through our Self Service process where brands pay in advance, the payment is held till “job complete” is selected on the job card, verifying the brand is satisfied.

8. How do I track campaign performance?

There is a Reports dashboard for jobs through the website where reports are generated for completed transactions. As part of our process, influencers are required to input the URL to their published content to verify posting. This link is used to populate the report, with metrics such as Reach, Likes, Shares, Comments and Engagement Rate.

9. Why do I need to provide my business name, registered address or contact number?

Personal and business information is held by the platform in the event of a transaction error, so we can reach out to you directly to resolve any issues. By law, it is also required to keep a record of transactions between buyers and sellers.

10. How do I sign up?

Signing up as a Brand or Business on Restayge is free and takes just a few minutes. Head to the sign-up page, select "Brand" as your account type, and enter the requested details. Once your account is verified, you'll be able to browse the Marketplace, post campaigns, and connect directly with Creators across the Caribbean!

11. How do I create a Campaign Brief?

From your Brand dashboard, select "Create Campaign" and fill out the brief: enter your goals, target audience, deliverables (posts, stories, reels, etc.), timeline, and budget. A clear, detailed brief helps Creators understand exactly what you need and reduces back-and-forth during the job. Once submitted, you can share your campaign directly with selected Creators.

12. How can I view influencer audience metrics?

Creator profiles on the Marketplace displays key audience metrics, such as follower count, engagement rate, and industry focus, so you can evaluate fit before reaching out. Use these metrics alongside the Marketplace filters (industry, following size, price) to find the right Creator for your campaign.

13. How do I use the AI Campaign and Creator Recommendation Tool?

Restayge offers an AI Campaign Generator with AI-powered influencer suggestions. You can find the right fit for your campaign. You first answer a short questionnaire about your platform, budget, and campaign goals, and our AI compiles it into a full brief and finds you a ranked pool of matching Creators.